Payment Policy

We aim to provide a convenient and secure checkout experience for every customer.

1. Accepted Payment Methods

Available payment methods will be displayed at checkout. Depending on your location and eligibility, these may include major credit cards, debit cards, digital wallets, or other supported payment services.

Please check the checkout page for the payment options currently available.

2. Payment Authorization

Payment must be successfully authorized before an order can be processed.

Your payment provider may perform additional verification or security checks. If a payment is declined, please contact your bank or payment provider, or try another available payment method.

3. Pricing and Currency

Product prices and the applicable transaction currency will be shown on our website or at checkout.

Your bank or payment provider may apply currency conversion fees or other charges for international transactions. These charges are determined by your provider and are not controlled by us.

4. Taxes and Additional Charges

Applicable taxes, shipping charges, customs duties, and import fees will be handled in accordance with the information shown at checkout and the laws applicable to your order.

5. Payment Security

Payments may be processed by authorized third-party payment providers. We do not intentionally store full payment card details on our own systems where payment processing is handled entirely by such providers.

Please do not send full card numbers, security codes, or passwords to us by email or telephone.

6. Refunds

Approved refunds will generally be returned to the original payment method unless otherwise agreed or required by law.

Processing times may vary depending on the payment provider and financial institution. Please refer to our Return & Refund Policy for further details.

7. Suspected Fraud

We may request additional verification or decline a transaction where reasonably necessary to prevent fraud or comply with legal obligations.

8. Contact Us

If you have questions about a payment or charge, please contact our customer support team and include your order number, if applicable.

Company: Shenzhen Dongxue Technology Co., Ltd.

Phone: +86 139 2347 6105