Privacy Policy

Shenzhen Dongxue Technology Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact information, such as your name, email address, phone number, and shipping address.
Order information, including purchased products, transaction details, and order history.
Payment-related information necessary to process your transaction. Payment card details may be processed directly by third-party payment providers.
Technical information, such as your IP address, browser type, device information, and website activity.
Information you voluntarily provide when contacting customer support or subscribing to marketing communications.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders.
Arrange shipping and provide tracking updates.
Respond to questions and provide customer support.
Process payments, refunds, and returns.
Maintain website security and prevent fraud.
Improve our products, services, and shopping experience.
Send promotional communications where permitted by law and, where required, with your consent.
Comply with applicable legal obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve advertising performance.

You may be able to manage cookies through your browser settings or our cookie consent tools, where available. Disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share necessary information with trusted service providers, including payment processors, shipping companies, website hosting providers, analytics providers, and customer support services.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

We do not sell personal information in exchange for money. Any additional sharing or processing will be handled in accordance with applicable privacy laws.

5. International Data Transfers

Because our business operates in China and may serve customers in other countries, your information may be transferred to or processed in countries other than your country of residence. Where required, we will implement appropriate safeguards for such transfers.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information for as long as necessary to fulfill the purposes described in this policy, meet legal requirements, resolve disputes, and enforce our agreements.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or object to certain processing activities.

To exercise your rights, please contact us using the contact information provided on our website.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use the service in their jurisdiction. If you believe a child has provided personal information improperly, please contact us.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date where appropriate.

11. Contact Us

For privacy-related questions or requests, please contact us:

Company: Shenzhen Dongxue Technology Co., Ltd.

Address: Room 702, No. 16, Lane 7, Daguangkan Village, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen

Phone: +86 139 2347 6105

Email: service@rummn.com